As a company policy, we do not issue refunds unless a system malfunction caused a problem or your account was terminated without cause.
How do I contact MailChimp support?
1 (800) 315-5939 .
How long is a MailChimp subscription?
For up to 2,000 contacts and 10,000 emails per month (with ads), MailChimp offers the Free plan. For 500 contacts and 500k emails per month, the Essentials plan starts at $9.99. For advanced automations, the Standard plan starts at $14.99. For all-areas access, the Premium plan starts at $299.
Can I get a refund from MailChimp?
According to company policy, refunds are not given unless a system error led to the issue or your account was closed without justification.
When you pause your account, we immediately end the current billing cycle and suspend sending functionality. You can keep your account paused for as long as you need to, but youre only allowed two pauses every 12 months.
How much are mailchimp pay as you go credits?
If you buy 300 email credits, it will cost you $9.00, or $0.03 per email, if you buy 10,000 email credits, it will cost you $200, or $0.02, and if you buy 25,000 email credits, it will cost you $250, or $0.01 per email.
Where is the Profile icon in Mailchimp?
Upload or edit your profile photo You can see this picture when you edit or comment on a contacts profile or when you see your profile icon in the navigation bar.
How do I delete my address from Mailchimp signup form?
Remove your address from the confirmation
- Enter your Mailchimp account credentials.
- Click 'View lists'
- To edit a list, click on it.
- Go to 'Signup forms'
- Select 'Form builder'
- From the drop down menu, select 'Confirmation thank you page'. You'll see this:
- The text *|HTML:LIST_ADDRESS_HTML|* should be removed.
How do I remove Mailchimp logo from email?
Emails sent from our Free plan are required to include the Mailchimp Referral badge in the email footer.
Disable Referral badge
- Account and billing can be accessed by clicking your profile icon.
- Select Referrals from the Extras drop-down by clicking it.
- At the top of the page, uncheck the box that says Show badge in campaigns.
Why does Mailchimp need my address?
If you work from home, you might not want your home address to be made public to your subscribers, so we suggest using a post office box as an alternative. The address must be a physical address where you can receive mail; it cannot be an email address or a website.
How do I change my email address in Mailchimp?
Edit your contact information
- Enter your Mailchimp account credentials.
- Account can be selected by clicking the profile icon.
- Select Contact information under Settings in the Account navigation bar.
- Click the edit button next to the relevant section to make changes.
- After you're done, click Update or Save.
Where is view lists in Mailchimp?
Youll see a visualization of data from one of your lists—the one with the most contacts, to be precise—under the Audience tab (formerly Lists), but you can access all of your other lists—now audiences—in the dropdown.
Were permanently deleted from this audience and could not be imported Mailchimp?
A deleted or unsubscribed contact should be able to re-subscribe, but they need to do it themselves. Mailchimp sent you the message, which indicates that you attempted to re-subscribe a deleted contact.
How do I complain to Mailchimp?
Send the email to email@example.com or send the complete email headers to report spam or emails that violate our terms of service and acceptable use policy.
Where is Mailchimp headquarters located?
Mailchimp, which was established in 2001 and has its headquarters in Atlanta as well as offices in Brooklyn, Oakland, and Vancouver, is wholly owned by its founders and very successful.
What email address should I use for Mailchimp?
The From email address will match the domain the email is being sent from, so when receiving servers look at your campaign, it should pass the DMARC check. Well use either the send.mailchimpapp.com or mail.mailchimpapp.com subdomains as the From domain for your email address when you send.
How do I resubscribe to Mailchimp?
Check the box next to the contact you wish to resubscribe to, then click the Actions drop-down menu and select Resubscribe. If you have more than one audience, click the Current audience drop-down and select the one you wish to work with.
Is Mailchimp free to use?
Our Free Marketing plan includes all the essentials you need to get started marketing and is perfect for beginners who want to build their audience, create campaigns, and test out some of Mailchimps tools and features. The Free plan includes up to 2,000 contacts and 10,000 sends per month, with a daily send limit of 2,000.